Frequently Asked Questions
Everything you need to know about shopping with DsSupplies
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
DsSupplies accepts all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer bulk or wholesale discounts?
Yes, we provide competitive pricing for bulk orders and professional accounts. Please reach out via our contact page with your specific requirements for a custom quote.
Are your products covered by a warranty?
Most of our products come with a standard 1-year manufacturer's warranty against defects. Please refer to the specific product description for detailed warranty information.